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Knowledgebase Module Installation
Added by Alex Buchanan, last edited by Alex Buchanan on Jul 10, 2006  (view change)
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About this module 

  •  It is written entirely in PHP
  • PHP 4 is required

Instructions

  1. Configure your database and run the sql found in the corresponding module directory.   
    mysql  -udb_user  -pdb_pass  -hdb_host  db_name < tables-mysql.sql
  2. Update /php_auth/defines.php to enable the module and set the correct database information.
  3. Copy config.php-dist to config.php and edit
  4. Update the helpdesk parameters page to enable the module and set the correct database information.
  5. Log in as an admin.  In the KB module, go through the "Settings" page and check all settings.  Specifically, make sure you create at least one category.

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