Originally, Coho Helpdesk was built by Oregon State University as a helpdesk solution for Oregon State University only. At that time, it was not meant to be released as public software, but with Coho II on the horizon this has changed. For these reasons, the Coho I Helpdesk template and branding reflect OSU style and links.
Below are filenames and line numbers that should help to change OSU specific information and links.
Please feel free to place anything missed, comments, suggestions, etc. in the comments at the bottom of the page.
Core call tracking module
All files are under _coho_base/_template/_your_language/_default/
- OSU browser page title
- global/header.html.tmpl line 66
- OSU header
- global/header.html.tmpl lines 107-185
- Helpdesk header
- global/header.html.tmpl lines 204 & 221
- Style sheet links
- global/header.html.tmpl line 68
- index page
- index.html.tmpl. most lines will need changing.
- nav bar
- The nav bar should be adjusted to link to the modules you are using. The link should point to the module's directory.
- global/useful-links.html.tmpl
- calendar links to O state at line 71
- KB links to O state at lines 76, 85
- footer
- User prefs, ONID link
- account/prefs/account.html.tmpl line 35
- create bug, OSU Find Someone link
- bug/create/create.html.tmpl line 351
Each module defines its own template, so each file is located under its respective module's directory
KB Module
- OSU Header
- functions.php lines 102-164
- Helpdesk header
- IS Computer Consulting link
Calendar Module
- calendar_dir/includes/header.php
- OSU header - lines 12 - 55
- header site name line 70
- calendar_dir/includes/footer.php
- the footer info can be changed in this file. It is very small, so it should be obvious what to edit.
Inventory Module
- inventory_dir/header.php
- OSU header - lines 28 - 108
- "OSU Inventory" header title - line 126
